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In 2020, Black Twig introduced an outsourced premium business services program

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Association Management and
Knowledge Exchange

In partnership with Dulle & Co., a business process and management firm, Black Twig combines strategic communications expertise with operational insight to help associations and nonprofits work smarter and achieve measurable results. Many organizations spend valuable time on administrative tasks that don’t directly advance their mission. Through our outsourced association management services we handle day-to-day operations including marketing, communications, and member engagement so leaders can focus on strategy and growth.

Working with trade associations, government agencies, nonprofits, and private companies, our services include: Full-Service Office and Staff, Strategy Development, Marketing & Communications, Event Planning, Website and Newsletter Management, Member and Customer Retention Metrics, Board Development, and Outsourced Administrative Services.

Association and Nonprofit Management

Providing organizations with offices, staff and representation

If you are involved in an association or nonprofit organization, you understand the challenges that come with managing operations, engaging members, and sustaining growth all while balancing limited resources. For board members and committee leaders, maintaining continuity and professional administration can be demanding. That’s where Black Twig Marketing + Communications can help. Our Association and Nonprofit services provide a proven, scalable model that brings experience, stability, and strategic insight to your organization.

Imagine having a professional team of experts in management, finance, communications, marketing, and strategic planning operating from Class A office space in St. Louis to support your Board, guide committees and provide responsive service to your members. With Black Twig as your partner, your brand will strengthen, volunteers can focus on mission-driven priorities, and member and sponsors will see a more valuable return on their investment.

Let us become your trusted association management partner so you can devote more energy to what matters most: your mission, your members, and your community.

Knowledge Exchange

Solutions, Metrics, and Idea Exchange for Owners and Executives

Black Twig provides comprehensive management services to owners and executives of independent companies within the same industry who do not compete geographically. Our services include meeting planning and execution, knowledge sharing through a centralized knowledgebase, website management, documentation, administration, and financial oversight.

This exclusive group, limited to up to 12 top firms in their industry, meets regularly to exchange ideas, discuss best practices, evaluate vendors, and share valuable insights. Between meetings, members stay connected through conference calls, web forums, and direct interactions to continue the flow of ideas and solutions.

Concrete Council of St. Louis

We serve as the in-house Public Relations team for the Concrete Council—we are the Concrete Council! Our primary goal is to promote and increase the use of concrete construction in our market. As a nonprofit educational and professional organization, the Concrete Council supports both the concrete industry and property owners and specifiers interested in concrete construction within the region.

For the Concrete Council, Black Twig organizes a range of networking and educational events, including board meetings, the annual golf tournament, and the Quality Concrete Awards dinner. Our team also ensures a consistent presence in local trade and general media, with additional exposure in regional and national publications.

Beyond sharing updates on seminars and events, our PR efforts spotlight significant or innovative concrete projects and “serial users” of concrete, such as public agency facilities or prominent corporate operators. These activities reinforce concrete as a premium, bright, durable, and sustainable building material that offers a lower cost of ownership compared to other construction methods.

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Dental Resource Alliance

DRA Lab members are an exclusive group of North American thought leaders and production experts who collaborate to exchange top ideas and best practices. This collaboration empowers members to deliver the same high standards of expertise, commitment, and excellence to their clients as they do to their patients.

Black Twig, along with leadership from Dulle & Co plans the quarterly meetings for DRA and executes knowledge sharing ideals, website management, documentation, administration, and financial oversight.

The team assembles the Alliance to discuss best practices while sharing insights on industry challenges and innovations. Between each conference, our event planners arrange calls and web forums ensuring the Dental groups stay connected and share a continuous flow of ideas and solutions to enhance their operations and support their clients.

What Our Clients Think

There was an instant sense of chemistry when our two organizations began working with one another. Black Twig and Dulle&Co share such a similar creative vision, to monetize the value of a great idea for our clients. Combining our firms and history of success provides continuity and even greater resources for our clients going forward.
Oliver (Skip) Dulle, president and CEO at Dulle&Co
Black Twig has been an invaluable partner to Oculus, and a seamless extension of our team as our public relations experts. From a business development standpoint, their initiatives have created high levels of visibility across all platforms that have successfully resulted into measurable business outcomes. Thanks for the great work Black Twig!
Heather Nauss, national business development director, Oculus Inc.
It was Bill Gates who coined the phrase “content is king” back in 1996 and, boy, was he right. Valin’s journey in developing original content began back in 2012 when we first signed on with Black Twig. Since then, we’ve published 119 articles in various industrial publications, which has helped Valin be seen as a thought leader in our space.
Michelle Fischer, marketing communications director, Valin Corporation
As a valued partner, Black Twig prepares and delivers the message to the correct audience; they advise and design email blasts that they use to help me stay top of mind with prospective customers. Since they took over this program, our website analytics have more than tripled what they were, and I’m collecting actual leads for new work on a weekly basis.
Thom Wellington, president, Wellington Environmental and founder, Infection Prevention Learning Institute
Because of their problem solving and traffic driving reputation, we chose Black Twig. I cannot say enough good things about their professionalism, attention to detail and follow through. I would recommend them to anyone looking to solve their business marketing challenges.
Bill Brink, owner, Classic Sign Services
Black Twig has done a great job improving our brand’s perception and awareness on a national level. By expressing our expertise and the beauty of our work through the media nationwide, they’ve kept us top of mind with current and potential customers.
Todd Staley, president, IWR North America

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Black Twig Services

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